Shopify AI chatbot
Shopify AI Chatbot and Sales Assistant
Replymerce includes Shopify catalog sync so your AI sales assistant can recommend items from your Shopify store across Instagram, WhatsApp, Messenger, and website chat.
Generic chatbots do not know your Shopify catalog
Ecommerce AI only helps if it knows your catalog. Replymerce’s Shopify sync imports product data into your workspace so messaging AI can answer from your store—not a generic model.
Verified Shopify-related capabilities
- ✓Shopify shop domain and Admin API access token setup in Setup
- ✓Catalog sync job for Shopify products into Replymerce
- ✓Use synced products for AI recommendations and product links
- ✓Combine with knowledge FAQs for policies Shopify does not store as chat content
Typical Shopify workflow
- 1Add Shopify shop domain and Admin API token in Setup
- 2Start Shopify catalog sync from Products
- 3Confirm products appear under Products
- 4Connect channels and test a product question in chat
Prerequisites
- 01Shopify store with Admin API access token
- 02Replymerce workspace on a plan that allows product sync
- 03At least one messaging channel connected
- 04Re-sync after major catalog changes
Limitations
- •Sync freshness depends on when you run sync—not a guaranteed real-time stock feed
- •Shopify checkout, payment capture, and order placement inside chat are not verified native features
- •Custom metafields may need mapping/validation during setup
Related connections
- ✓Shopify sync
- ✓Magento sync alternative
- ✓CSV import fallback
- ✓All Replymerce chat channels
Catalog and AI usage are subject to plan limits. See /pricing.
Frequently asked questions
Does Replymerce replace Shopify?+
No. It connects to Shopify catalog data and handles messaging AI and inbox workflows.
Can it read live Shopify inventory every second?+
It uses synced catalog data. Re-sync to refresh. Do not treat it as a certified real-time stock system unless you operate continuous sync processes.
Ready to turn DMs into revenue?
Set up in minutes. Connect Meta, add your catalog, and let AI handle the first reply while your team closes the sale.