About Replymerce
We help online stores turn social messages into measurable revenue.
Built by People Who Understand Real Business Communication
ReplyMerce was created by Artashes Baghdasaryan and his team to solve a problem they repeatedly encountered while developing and managing digital platforms for businesses: companies receive customer messages every day, but responding quickly, consistently and accurately requires significant human resources.
Customers ask about products, prices, availability, delivery, services and countless other details. When responses are delayed, businesses lose potential sales.
We created ReplyMerce to change that.
An AI Employee Trained for Your Business
ReplyMerce is an AI-powered communication and sales automation platform that learns about your company, products, services, policies and processes.
Once configured with your business information, it can communicate with customers, answer questions, recommend suitable products, qualify leads and support your team across digital communication channels.
Unlike a generic chatbot, ReplyMerce is adapted to the specific needs and communication style of each business.
Created From Real Experience
Our team has years of experience in e-commerce development, business automation, digital marketing and customer-facing platforms.
While working with retailers and service companies, we saw the same challenges repeatedly:
Customer messages left unanswered
Sales opportunities lost outside working hours
Employees spending time on repetitive questions
Different customers receiving inconsistent information
Leads being lost between social media, messaging platforms and internal teams
ReplyMerce was developed as a practical response to these problems—not as an experimental AI project, but as a business tool designed for real daily operations.
What ReplyMerce Can Do
Depending on the needs of the business, ReplyMerce can:
Answer customer questions automatically
Provide information about products and services
Recommend products based on customer requirements
Collect and qualify potential leads
Support sales and customer-service teams
Operate outside normal working hours
Transfer conversations to a human employee when necessary
Communicate through website chat and connected messaging channels
Support voice-based customer interactions
Work with business-specific knowledge and instructions
Our Mission
Our mission is to make advanced AI automation accessible and useful for businesses of every size.
We believe AI should not replace the human side of business. It should handle repetitive communication, organize incoming requests and help employees focus on conversations and decisions that require human attention.
ReplyMerce helps businesses respond faster, serve customers more consistently and convert more conversations into measurable results.
Developed in Armenia, Built for Broader Markets
ReplyMerce is developed by our team in Armenia with a strong understanding of local business needs, multilingual communication and the realities of modern sales operations.
At the same time, the platform is being built with a broader vision: to help businesses across different markets automate customer communication without losing control over their brand, information or customer relationships.
Let AI Handle the Repetition. Let Your Team Handle the Business.
Whether you manage an online store, retail company or service business, ReplyMerce can become part of your sales and customer-service team.
Let’s discuss how ReplyMerce can work for your business.
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