AI chatbot for website
AI Chatbot for Your Ecommerce Website
Embed the Replymerce website chat widget so visitors get product and policy answers from the same knowledge base as your social channels.
Website visitors still need answers before they buy
Product pages and FAQs do not cover every question. A website AI chatbot can clarify options, recommend catalog items, and capture leads—then continue in your team inbox when a human is required.
Website chat capabilities
- Embeddable widget.js with channel ID
- Localized widget strings (including English, Armenian, Russian defaults)
- Catalog/FAQ-grounded AI replies
- Visitor can ask for a human; agents respond from the inbox
- Thinking/loading state while preparing answers
Install outline
- Create a website_chat channel in Replymerce
- Copy the embed snippet with your channel ID
- Paste before </body> on your storefront
- Connect catalog/knowledge and test on desktop and mobile
Setup steps
- Open Channels and create Website Live Chat
- Add the widget script from Replymerce
- Sync products and knowledge
- Verify messages appear in the inbox
Limitations
- Widget must be installed on pages you control
- Does not replace your checkout—links to product pages when URLs exist
- Answer quality depends on connected knowledge
Integrations
- Website chat widget
- Shared catalog and knowledge
- Unified inbox
Starter plan can include one channel subject to plan limits. See /pricing.
Frequently asked questions
How do I add an AI chatbot to my website?
Create a website chat channel, embed widget.js with your channel ID, and connect catalog/FAQ content. See the website setup guide on the blog for step-by-step instructions.
Will it match my brand language?
Widget UI strings support multiple locales. AI answers follow the language and content of your knowledge base.
Ready to turn DMs into revenue?
Set up in minutes. Connect Meta, add your catalog, and let AI handle the first reply while your team closes the sale.