01
Connect your channels
Sign up, connect the channels you need, and start using Replymerce AI for free with the trial version․
- ✓Instagram & Messenger
- ✓WhatsApp Business
- ✓Live Chat
- ✓Voice AI
How Replymerce works
From first message to closed sale — in one workflow
Connect channels, train AI on your catalog, and convert conversations — without living in five different inboxes.
Onboarding
3 steps to go live
A clear path from connection to conversion - built for ecommerce teams.
02
Train on your business
Sync your catalog, upload FAQs and policies, and set tone so every reply stays on-brand.
- ✓Catalog sync
- ✓Knowledge base
- ✓Brand tone
- ✓Safety rules
03
AI sells — humans close
AI answers routine questions 24/7. Your team jumps in for high-intent leads and edge cases.
- ✓Instant AI replies
- ✓Lead scoring
- ✓One-click human takeover
Inside each step
What you set up — and why it converts
Each stage gets you live quickly while keeping answers accurate and brand-safe.
InstagramMessengerWhatsAppWebVoice
Step 01
Connect once. Message everywhere.
OAuth into Meta Pages, link WhatsApp, drop the website widget, and enable Voice AI for after-hours calls. Everything lands in one professional inbox.
- ✓Sync Magento / Shopify catalog
- ✓Upload FAQs & policies
- ✓Set brand tone & handoff rules
Step 02
Ground AI in your catalog & FAQs
Sync Magento or Shopify products, upload sizing guides and return policies, and choose reply tone. Replymerce retrieves the right context before every answer.
AI replies in seconds…
Human takeover when intent is high
Step 03
Convert conversations with AI + humans
AI drafts grounded replies and surfaces purchase intent. Your team assigns, takes over, and closes — without switching between apps.
Message flow
What happens on each message
From the customer’s first ping to a qualified handoff — transparent at every stage.
01
Customer
Sends a DM, comment, website chat, or after-hours call
02
Replymerce AI
Retrieves knowledge + products and drafts a grounded reply
03
Your team
Reviews inbox, assigns hot leads, takes over when needed
04
Outcome
Faster responses, more qualified leads, higher conversion
Results
Built for speed, coverage, and control
Under 5 sec
Average AI First-Response Time
24/7 Coverage
Automated Support Across All Channels
1 Central Hub
Unified Social & Web Channels
80% Automation
Routine support handled without human intervention
In your inbox
See the workflow in action
One place for channels, AI activity, product context, and human takeover.
- ✓
Grounded product replies
Share in-stock items, sizes, and checkout paths without leaving the thread.
- ✓
Intent-aware prioritization
High-score leads surface so sales focuses where revenue is most likely.
- ✓
Seamless human handoff
Take over with full context—never ask the customer to repeat themselves.
Ready to turn DMs into revenue?
Set up in minutes. Connect Meta, add your catalog, and let AI handle the first reply while your team closes the sale.