One inbox for every channel
Messenger, Instagram DMs, WhatsApp, and website chat in one place—with assignments, statuses, and seamless human takeover.
IGMSWAWeb1 inbox
Features
Turn every message into a sales opportunity
Messages, AI replies, calls, and customer management — all in one platform.
Works with your stack
I
InstagramM
MessengerW
WhatsAppW
WebC
Custom ShopsM
MagentoS
ShopifyO
OpenAICapabilities
Everything you need in one platform
Manage customer conversations, automate responses, qualify leads, and keep your team in control.
AI that knows your business
Train Replymerce on your products, services, FAQs, policies, and business information so every response stays accurate and relevant.
✓Products2.4k
✓FAQs86
✓Policies12
From comments to DMs
Reply to Facebook and Instagram comments, then move interested customers into DMs to continue the conversation.
Comment: “Price for this?”
→ Open DM
Sent size + checkout link
Voice AI after hours
Keep answering calls when your team is offline, with AI handling common questions and passing important conversations to your team when needed.
After hours
Lead qualification
Detect buying intent, capture contact details, and prioritize the most valuable conversations for your team.
AS
Anna Smith
High purchase intent
92
Score
24/7 automated support
Keep customer conversations moving around the clock, even when your team is unavailable.
KYour OpenAI key
Replymerce AI (Managed)
Why teams choose Replymerce
Everything your team needs to stay fast and in control
Bring customer conversations, AI responses, and team workflows together in one platform.
- ✓
All your channels in one place
Manage Meta, WhatsApp, and website chat without switching between separate tools.
- ✓
Answers based on your business
AI responds using your products, services, FAQs, policies, and business information.
- ✓
Your team stays in control
Step into any conversation instantly with the full history and context.
More features
Smarter tools for everyday customer conversations
Additional capabilities that help your team respond faster, prioritize the right leads, and stay in control.
01
Knowledge-based AI responses
Replymerce uses your FAQs, policies, products, services, and business information to provide accurate, relevant answers.
02
Lead qualification
High-intent conversations are identified and prioritized so your team can focus on the most promising leads.
03
Smart human handoff
Important or sensitive conversations are automatically passed to your team when human attention is needed.
04
Real-time inbox
Messages, statuses, and assignments update instantly, while your team can step in or let AI continue.
Ready to turn DMs into revenue?
Set up in minutes. Connect Meta, add your catalog, and let AI handle the first reply while your team closes the sale.